Knowledge Base
How can we help?
Find quick answers to common questions regarding implementation timelines, pricing, security, and technical requirements.
Implementation & Setup
How long does an average ERP implementation take?
For a standard mid-market company, implementation takes between 3 to 6 months. This includes data migration, module configuration, and employee training. Highly complex enterprise deployments may take up to 9 months.
Can you import my historical data from QuickBooks?
Yes. Our data migration specialists use automated ETL tools to securely map and import your historical financial, customer, and inventory data into the new ERP, ensuring zero data loss.
Technical & Security
Is my data secure in the cloud?
Absolutely. FGR ERP utilizes AES-256 encryption for data at rest and TLS 1.3 for data in transit. We host on tier-1 cloud providers with automatic multi-zone backups and strict SOC2 compliance.
Do we need our own servers?
No. FGR ERP is a true Cloud SaaS platform. You only need a modern web browser and an internet connection. We handle all server maintenance, scaling, and security patching.
Licensing & Pricing
Do you charge per user or per module?
We use a transparent named-user licensing model. All core modules are included. You simply pay a flat monthly fee for each employee who requires login access.
Quick ERP Glossary
SaaS (Software as a Service)
Software licensed on a subscription basis and hosted centrally in the cloud.
TCO (Total Cost of Ownership)
The purchase price of an asset plus the costs of operation.
API (Application Prog. Interface)
Code that allows two software programs to communicate with each other.
WIP (Work In Progress)
Partially finished goods awaiting completion in manufacturing/services.
Still have questions?
Our support engineers are available 24/7 to answer your specific technical questions.